SAGE Healthcare Concierge Services is pioneering a transformative approach to medical tourism in the Kingdom of Saudi Arabia (KSA). As Saudi Arabia continues its ambitious Vision 2030 initiative, it is well-positioned to become a global leader in medical tourism, providing world-class care that seamlessly integrates advanced technology and superior patient experiences. SAGE Healthcare Concierge is driving this transformation, setting new standards in patient care by offering a comprehensive one-stop-shop platform. SAGE Healthcare Concierge, a Better by MTA member, recently sat with Medical Tourism Magazine to its strides in Saudi Arabia’s healthcare space and its journey within the global medical travel landscape.
What do you do and how has your experience in the healthcare industry been?
SAGE Healthcare Concierge Services is a first of its kind venture defining the healthcare concierge services landscape in the Kingdom of Saudi Arabia (KSA). Inspired by the ancient tradition of the sage, we are your trusted guide throughout the journey of patient care coupled with logistics arrangements and leisure touristic activities. Our unwavering commitment to excellence, personalized care, and innovation sets us apart as a premier healthcare concierge service.
We are an all-inclusive healthcare concierge services provider which offers integrated healthcare concierge solutions on a local, regional and international scale. We seek to provide an accessible first-class service to international companies, healthcare providers and patients. Through our one-stop-shop platform, we streamline everything from coordinating medical care to managing travel, accommodation, and wellness needs.
Our approach integrates top-quality medical care, travel, accommodation, and wellness services through a seamless, one-stop-shop platform. What sets us apart is the personal touch — we don’t just guide; we walk every step of the way with you, ensuring world-class care with compassion.
How many International Patients Do you Receive Per Year?
Since launching our services, we’ve seen growing interest from international and local partners, entities and stakeholders. With our comprehensive network of healthcare providers and concierge services, we aiming to receive hundreds of patients this year alone.
Our primary target is for patients to come from the GCC, North Africa, and select European countries.
However, as Saudi Arabia’s reputation as a tourism hub and also as a centre of excellence in healthcare continues to rise, we aim to expand our reach further to more countries in Asia and Europe.
How do you See the Future of Medical Travel?
The future is incredibly dynamic. People are no longer confined by borders when seeking quality healthcare.
We also see a shift toward holistic care, where wellness and recovery experiences matter just as much as the treatment itself.
Technology will play a massive role in this transformation, from AI-driven diagnostics to remote monitoring through telemedicine. Saudi Arabia, with its focus on becoming a global healthcare destination under Vision 2030, is perfectly positioned to lead this shift. It’s an exciting time to be in this space.
What is Something Unique You do as a Healthcare Provider?
By offering top tier treatment coordination, personalized concierge services, and recover-friendly accommodations, we create meaningful healthcare and even wellness journeys.
Our unique approach lies in acting as a bridge that strengthens the healthcare ecosystem, fostering collaboration and innovation.
We serve as a catalyst for the growth of healthcare tourism in Saudi Arabia, empowering the industry to thrive by integrating stakeholders through a single, connected platform. This ensures that patients and partners receive comprehensive, compassionate, and world-class healthcare experiences tailored to their needs.
What services do you offer to Medical Travelers?
We provide an end-to-end service package that includes:
- Healthcare Coordination (Access to leading healthcare providers for specialized and general treatments)
- Travel and Visa Assistance (Travel arrangements, including visa issuance and ground transfers)
- Concierge Services (Accommodation, interpreter services, and personalized tourism experiences)
- Wellness Support (Recovery planning and wellness programs
What Medical Procedures Do you Offer?
Through our extensive network of top healthcare providers, we offer access to a variety of procedures, including:
- Complex Surgeries (Orthopedic, cardiac, and oncology treatments)
- Wellness and Preventive Care (Health check-ups, rehabilitation, and wellness programs)
- Specialized Treatments (IVF, dermatology, and cosmetic procedures)
- Chronic Disease Management (Diabetes care and cardiovascular management).
- 2nd Medical Opinion
Why Do you Think Better by MTA is Great for the Industry?
Better by MTA is a pivotal platform in medical tourism! bringing together trusted providers, facilitators, and patients under one streamlined system.
From what we saw in the demo, it's a comprehensive tool for integration, communication, and automation to empower healthcare providers to efficiently connect with medical travelers, enhancing service delivery and patient satisfaction.
At SAGE, we resonate with Better’s mission because it complements our goal of building an ecosystem that seamlessly integrates healthcare and logistical services for medical travelers.
By providing support and access, Better plays a vital role in elevating the industry and shaping a future where healthcare tourism is seamless and truste
